Frequently asked questions
Does the Google Pixel 10 Pro have a SIM card slot, and does it support eSIM?
Yes. It has one physical nano-SIM slot plus an eSIM (dual SIM). It is not eSIM-only — a nano-SIM tray is included, so you can use a physical SIM, an eSIM, or both.
Is the Google Pixel 10 Pro waterproof?
It is rated IP68 for water and dust resistance, so it withstands dust and short immersion in fresh water. Like all phones it is water resistant rather than fully waterproof, and liquid damage is not covered by warranty.
Does the Pixel 10 Pro support wireless charging or MagSafe?
Yes. It supports Qi2 wireless charging up to 15W and works with Qi2 magnetic chargers. It uses the open Qi2 standard rather than Apple MagSafe, so Qi2 wireless chargers and stands work with it.
Does the Pixel 10 Pro have a microSD card slot?
No. Storage is not expandable. You choose 128 GB, 256 GB, 512 GB or 1 TB of built-in storage.
Does the Pixel 10 Pro have a headphone jack?
No. There is no 3.5 mm headphone jack. Audio is over USB-C or Bluetooth.
How fast does the Pixel 10 Pro charge, and what is the battery size?
It has a 4,870 mAh battery that fast-charges to about 55% in 30 minutes with a 30W+ USB-C charger, plus Qi2 wireless charging up to 15W.
Does the Pixel 10 Pro have Face Unlock or a fingerprint sensor?
Yes. It has Face Unlock and an under-display fingerprint sensor for biometric unlocking. This is Google's Face Unlock, not Apple Face ID.
What storage and RAM does the Pixel 10 Pro have?
16 GB RAM with a choice of 128 GB, 256 GB, 512 GB or 1 TB storage.
Are the products brand-new and covered by warranty?
Yes. Every product is brand-new and includes a 12-month warranty valid from the delivery date.
Is delivery free, and how fast is it?
Delivery is free across all seven UAE emirates, typically 1 to 3 business days after dispatch, with tracking sent by SMS or email.
What payment methods can I use?
Card, Apple Pay, Tabby (Buy Now, Pay Later) and Cash on Delivery within the UAE. All prices are VAT-inclusive in AED with no hidden fees.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available across the UAE, alongside card, Apple Pay and Tabby.
Can I return or cancel my order?
Yes. Eligible items can be returned within 15 days, and you can cancel free of charge before dispatch. Damaged or incorrect items are replaced or refunded at no cost when reported within 48 hours of delivery.
Is checkout secure and how do I reach support?
Checkout is secured with encrypted HTTPS. For help, email support@pickrix.com or call or WhatsApp +971 50 879 3035, Monday to Saturday, 9 AM to 6 PM UAE time.