Terms of Use

Terms of Use

Please read these terms carefully before using PickRix

Welcome to PickRix. By using our website or making a purchase, you agree to the following terms.

1) About PickRix

PickRix is operated by Pickrix Trading FZCO, a company registered in Dubai, UAE (Dubai Integrated Economic Zone — Trade License No. 64861). We sell authentic electronics and accessories to customers in the UAE and GCC region.

2) Using Our Website

By accessing or shopping on pickrix.com, you agree to:

  • Provide accurate and complete information during checkout
  • Use the website only for lawful, personal purchases
  • Not attempt to hack, disrupt, or misuse our systems
  • Respect our intellectual property rights

You must be at least 18 years old to place an order. If under 18, a parent or guardian must complete the purchase.

3) Product Information

  • Colors may vary depending on screen display
  • Specifications are based on manufacturer information
  • Prices may change without notice
  • Availability is confirmed only after payment

4) Orders & Payment

  • You’ll receive a confirmation email with order details
  • Payment must be completed before shipping
  • We reserve the right to cancel orders for any reason (including suspected fraud)
  • Bulk orders may require additional verification

5) Shipping & Delivery

We deliver across the UAE and select GCC countries. Delivery times are estimates and may vary due to:

  • Product availability
  • Shipping destination
  • Customs clearance
  • Weather or unforeseen circumstances

6) Returns & Refunds

You may return most products within 15 days of delivery. Returns are subject to our Return Policy, which outlines eligibility, process, and conditions.

7) Warranties

All products include standard warranty coverage against manufacturing defects. For details, see our Warranty Policy.

8) Privacy

Your personal information is collected and protected in line with our Privacy Policy. We collect only what’s necessary to process orders and provide customer service.

9) Limitations of Liability

PickRix provides products and services “as is.” We are not responsible for:

  • Indirect or incidental damages from product use
  • Business losses or lost profits
  • Data loss or downtime
  • Third-party content or services

Our total liability is limited to the amount you paid for the specific product or service.

10) Prohibited Activities

  • Resell products commercially without permission
  • Post false reviews or misleading content
  • Attempt unauthorized access to our systems
  • Violate UAE or international laws

11) Intellectual Property

All content on pickrix.com — including product descriptions, images, design, logos, and software — is owned or licensed by PickRix. You may not copy, reproduce, or distribute it without written permission.

12) Changes to Terms

We may update these Terms of Use from time to time. Con

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